The Fortune is in the Follow-up

Does your treatment coordinator follow up with patients who don’t commit after their initial consultation? Following up with the patient or their parents after an initial consultation will increase your overall case acceptance percentage. Without proper follow up procedures you will lose prospective patients to other orthodontic practices. 

For more great practice ideas, call us today at
1-866-254-7113

Is the Phone a Full-time Employee at Your Office?

If it is, you could be losing referrals. Potential patients may be turned off when they reach your voicemail and contact another orthodontic practice recommended by their dentist. This can also frustrate your existing patients if they work during the day and only have a limited time to call. The solution: always have a team member ready to answer phone calls. It provides a great first impression for new patients and strengthens the relationships existing patients and referring offices. 

For more great practice ideas, call us today at
1-866-254-7113

Being Prepared Pays Off

Prior to introducing a new procedure or appliance, schedule a training session with the entire team to ensure everything runs smoothly. Without the proper training and preparation your staff cannot answer patients’ questions, procedures may have to be re-done, and appointments will run long. These bad patient experiences can cost you referrals and lead to poor online reviews.     

For more great practice ideas, call us today at
1-866-254-7113

Short Staffed? It’s Probably Costing You Big...

Combat the disruption of staff absenteeism by creating a pool of temporary employees. Temps are the perfect solution for covering sick days, vacations, and short-notice resignations and go a long way towards alleviating the costs of understaffing like decreased production and morale, and increased staff stress and turnover. With temps you’ll keep your patients happy and your practice growing!

For more great practice ideas, call us today at 1-866-254-7113