Is the Phone a Full-time Employee at Your Office?

If it is, you could be losing referrals. Potential patients may be turned off when they reach your voicemail and contact another orthodontic practice recommended by their dentist. This can also frustrate your existing patients if they work during the day and only have a limited time to call. The solution: always have a team member ready to answer phone calls. It provides a great first impression for new patients and strengthens the relationships existing patients and referring offices. 

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