Prior to introducing a new procedure or appliance, schedule a training session with the entire team to ensure everything runs smoothly. Without the proper training and preparation your staff cannot answer patients’ questions, procedures may have to be re-done, and appointments will run long. These bad patient experiences can cost you referrals and lead to poor online reviews.
Training isn’t a ‘one- time’ thing! For practice growth, ongoing training of new and experienced employees is an absolute must. Effective training programs promote job satisfaction, increase efficiencies, and provide the team with the necessary skills to deliver quality care and service.