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Treatment Coordinator Training

  • Provide exceptional patient care

  • Increase patient starts

  • Create more doctor time

Daphne will take you through the steps that integrate a Treatment Coordinator position into your practice. Her experience and knowledge in the specialty of orthodontics allows her to customize the training to meet your practice requirements. Daphne will work one-on-one with your TC to teach the necessary skills that will provide exceptional patient care, increase patient starts and create more doctor time.     

Included in the training is a binder containing scripting, letter samples and information on the following topics:

  • Learn the role and benefits of a Treatment Coordinator
  • Implement effective new patient procedures
  • Establish increased patient rapport
  • Develop a customized job description
  • Present successful consultations
  • Create a TC scheduling template
  • Deal positively with different and sometimes difficult people through winning strategies.
  • Save time by streamlining correspondence
  • Present financial arrangements with confidence
  • Track referral sources and develop an effective marketing plan

One Step Consultations

With today’s busy lifestyles, minimizing time away from work and school is vital to potential patients. One step consultations provide the patient with the orthodontic services they may require in one efficient, effective appointment. These services include:

  • New patient examination procedures
  • Obtaining diagnostic records
  • Presenting the treatment consultation

Daphne will show your team how to create a one step consultation experience that gains your patient’s trust and confidence. This is the most important step in ensuring treatment progression. With your assistance, she will fine-tune office and scheduling systems to make the entire treatment process extremely positive for both the patient and the practice.

Treatment Coordinator Training

  • Provide exceptional patient care

  • Increase patient starts

  • Create more doctor time

Daphne will take you through the steps that integrate a Treatment Coordinator position into your practice. Her experience and knowledge in the specialty of orthodontics allows her to customize the training to meet your practice requirements. Daphne will work one-on-one with your TC to teach the necessary skills that will provide exceptional patient care, increase patient starts and create more doctor time.     

Included in the training is a binder containing scripting, letter samples and information on the following topics:

  • Learn the role and benefits of a Treatment Coordinator
  • Implement effective new patient procedures
  • Establish increased patient rapport
  • Develop a customized job description
  • Present successful consultations
  • Create a TC scheduling template
  • Deal positively with different and sometimes difficult people through winning strategies.
  • Save time by streamlining correspondence
  • Present financial arrangements with confidence
  • Track referral sources and develop an effective marketing plan

One Step Consultations

With today’s busy lifestyles, minimizing time away from work and school is vital to potential patients. One step consultations provide the patient with the orthodontic services they may require in one efficient, effective appointment. These services include:

  • New patient examination procedures
  • Obtaining diagnostic records
  • Presenting the treatment consultation

Daphne will show your team how to create a one step consultation experience that gains your patient’s trust and confidence. This is the most important step in ensuring treatment progression. With your assistance, she will fine-tune office and scheduling systems to make the entire treatment process extremely positive for both the patient and the practice.